Princess Coffee Cards now have expiration dates

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#21
Northville, MI
662 Posts
Joined Feb 2008
Originally posted by jagoffee
The old process allows a person to buy a coffee card and get unlimited non speciality coffee for free forever?
Seems like a very odd aspect of the program that I am sure was abused by many people. I find it hard to believe that this was the intent of what Princess wanted. Perhaps if so many people did not abuse the old process, Princess would not have felt a need need to change the process.
Perhaps Princess should have limited the free coffee to just the current cruise. As stated above, this is probably the real issue IMO.
That is/was the policy. One could get REGULAR coffee for "free" on the cruise when the card is first used. After that first cruise, one would use a punch for a coffee.... regular or specialty.

So, as far as I recall, the "free" coffee was only available for one cruise. After that, a punch from the card was needed for regular coffee.
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Redwing55
Northville, Michigan
#22
11,109 Posts
Joined Apr 2013
Originally posted by RNGALNG
It will be interesting to see if all ships are doing this. We will be sailing in less than two weeks on a B2B. As we don't drink that much, we exchange one mini bar set up for coffee cards. We can't use up all the punches in that amount of time.

I'm rooting for a reversal of this practice.
The current expiration date on the new cards is 6/30/2018, so your card will be fine on your B2B.
#23
Oakville, ON
2,823 Posts
Joined Aug 2009
Originally posted by moki'smommy
The current expiration date on the new cards is 6/30/2018, so your card will be fine on your B2B.
Shame.
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#24
San Francisco Bay Area
2,353 Posts
Joined May 2005
Well this sucks. We have a bunch of partially used cards. We get them on cruises of 7 days or more, because I like the brewed coffee and husband likes the lattes, etc. On the shorter cruises, he'd use punches and I'd pay for the brewed. Hopefully, if the "for a time" ends, they'll take an old card, and replace it with one that expires, and punch out the used punches from the old card. That's what they did for me when we had an old card on our first cruise with the voyage number on them. (IMHO, they should just honor them until you use them up).

Fortunately for me, Celebrity's coffee bar doesn't have brewed so I learned to like Lattes. I guess I'll be drinking them on our next cruise. The two after that were purchased under the Sip and Sail.

I hope they drop this soon.
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#25
Near Wollongong
726 Posts
Joined Jan 2011
On the Sun Princess in November they where strict about free coffee only on dated card. No problem I got new card for free brewed coffee and used old one for the good or specialty coffee. Actually worked well as sometimes I got hubby free tea, whilst I had good coffee as he doesn't drink either very often so better to have 2 cards.
I actually wish they would do it all from cruise card for I have lost several coffee cards over the years.
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#26
League City, TX
40,459 Posts
Joined Sep 2005
Originally posted by WVBill
Personally, I never assumed that Princess meant to sell me a "Free coffee for life" card. It just didn't seem to make good business sense and I figured they made a mistake in labeling/marketing that they would eventually correct. That's not to say I haven't taken advantage of it as long as the ride has lasted but it's no surprise to me they're working to close the loopholes.
Putting the voyage number and sailing date on the card eliminated the "free coffee for life" option.

However, the promise has been that the punches are good until used, no matter how many voyages over how many years it takes. That is not a loophole. It is using what you have paid for.
#27
Sydney
110 Posts
Joined Dec 2015
Yeah if you've paid for 15 coffees on a card, you've paid for 15 coffees and shouldn't be forced to use them on one cruise. That's just unfair.
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#28
Second City
5,326 Posts
Joined Jan 2007
Maybe Princess should abolish the current card and offer a $10 card with 5 punches and good for unlimited brewed ... all to expire at end of voyage for which card was bought

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#29
sw, Fl - Fort Myers Area
6,819 Posts
Joined Nov 2015
Originally posted by caribill
Putting the voyage number and sailing date on the card eliminated the "free coffee for life" option.

However, the promise has been that the punches are good until used, no matter how many voyages over how many years it takes. That is not a loophole. It is using what you have paid for.
I'm wondering what they'll do when presented with an old coffee card - with or without a voyage & ship written on the back?
Possibly write an expiration date on it to limit it's future use?
That really seems unfair since they were sold under the pretense of being able to be used anytime on subsequent voyages.
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#30
sw, Fl - Fort Myers Area
6,819 Posts
Joined Nov 2015
Originally posted by pms4104
Maybe Princess should abolish the current card and offer a $10 card with 5 punches and good for unlimited brewed ... all to expire at end of voyage for which card was bought

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or simply pay by the cup and do away with the cards altogether.
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#31
Las Vegas, NV
158 Posts
Joined Dec 2010
I would argue that a coffee card is a gift card. Princess is headquartered in California. Ironically, California law prohibits putting an expiration date on gift cards ( Civil Code section 1749.5). I won’t be buying another coffee card, so it won’t matter to me. I suspect our cruise next week will be our last on Princess.
Musings @ 5:30 am with my first cup of coffee.


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#32
New York City
829 Posts
Joined Jul 2002
Originally posted by floridalover5623
or simply pay by the cup and do away with the cards altogether.
I don't drink brewed coffee, just specialty coffees, and typically only one or maybe two per day. On seven day voyages, I rarely use the 25 punches. I will probably end up paying per cup. It it way cheaper, even per cup, than my vanilla soy latte at Starbucks which is currently $5.39 in NYC. An no, I don't buy one every day, just a treat. Nespresso and vanilla soy suffice at home.
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#33
Illinois
665 Posts
Joined Feb 2007
I don't drink specialty coffees, but I drink a LOT of brewed coffee. I have 2 cards with no punches on it that i will bring on my upcoming 10 day cruise. I'm not expecting free unlimited brewed coffee, but i do expect to be able to use a punch for a brewed. That should get me 30 cups of coffee. I don't like specialty coffees, but it is a good value to me if I can get unlimited one cruise and then 15 cups on the next. If they do add the expiration date, I will buy by the cup, because it will be a better value.
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#34
San Diego, California
5,182 Posts
Joined Dec 2001
Originally posted by floridalover5623

That really seems unfair since they were sold under the pretense of being able to be used anytime on subsequent voyages.
++++++ 1

Srpilo
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#35
Washington
517 Posts
Joined Oct 2010
We will be on the Ruby Princess in 3 weeks. I have an unsigned/blank coffee card with no punches that was given to me by a friend. I am wondering if I will have trouble using it? Should I write the ship name, voyage number and date on it prior to using it or just leave it blank?


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#36
Houston, TX USA
14,627 Posts
Joined Mar 2000
Originally posted by moki'smommy
The current expiration date on the new cards is 6/30/2018, so your card will be fine on your B2B.


Six months? That’s crazy! If a person purchases 15 punches, there shouldn’t be a time limit on using them.


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Cindy

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#37
Los Angeles Ca.
5,357 Posts
Joined Nov 2010
Originally posted by WVBill
Personally, I never assumed that Princess meant to sell me a "Free coffee for life" card. It just didn't seem to make good business sense and I figured they made a mistake in labeling/marketing that they would eventually correct. That's not to say I haven't taken advantage of it as long as the ride has lasted but it's no surprise to me they're working to close the loopholes.
What loophole? It's like a gift card you purchase, and paid for 15 specialty coffees and now that gift card expires? The free brewed was never an issue after they started dating the cards.
#38
Second City
5,326 Posts
Joined Jan 2007
I suspect the coffee card change mag be the result of cost vs. revenue.

My guess is that Princess has both cost and revenue goals on each voyage on each ship. By honoring coffee cards with no expiry any ship has the coffee cost, be it brewed or specialty, on its P&L, with no corresponding revenue.

If Princess plans to continue a coffee program, they ought to sell a single-voyage package that they can load onto one's cruise card or one's OM.

All this angst just seems petty

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#39
4,493 Posts
Joined Oct 2008
Originally posted by WVBill
Personally, I never assumed that Princess meant to sell me a "Free coffee for life" card. It just didn't seem to make good business sense and I figured they made a mistake in labeling/marketing that they would eventually correct. That's not to say I haven't taken advantage of it as long as the ride has lasted but it's no surprise to me they're working to close the loopholes.
Reasonable position.

I also doubt Princess wants the reselling of coffee cards on Evmbay to continue.
#40
Houston, TX USA
14,627 Posts
Joined Mar 2000
Originally posted by pms4104

If Princess plans to continue a coffee program, they ought to sell a single-voyage package that they can load onto one's cruise card or one's OM.

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That’s a more reasonable solution than not allowing a person to use what is essentially a gift card balance.

I would love to see them do something like Royal Caribbean‘s refreshment package instead of the tired old soda package. The refreshment package includes fresh squeezed juice, bottled water, and specialty coffee in addition to soda and mocktails. It can be loaded onto a cruise card, and is good only for that journey. It would definitely take care of the indefinite use of coffee cards, as well as the selling of cards on eBay.


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Cindy

“Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.” ~ Mark Twain


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213 Great Cruise Days & Counting:
Regal Princess Canada & New England 10/7/2017 * HAL Westerdam Adriatic Dream 4/27/2017 * Liberty of the Seas 11/27/2016 * Liberty of the Seas 10/23/2016 * Celebrity Equinox Ultimate Caribbean 3/14/16 * Caribbean Princess 12/6/2015 * Serenade of the Seas 3/7/2015 * Oasis of the Seas 11/15/2014 * Celebrity Constellation Scandinavia & Russia 5/21/2014 * Navigator of the Seas 4/6/2014 * HAL Westerdam Alaska 9/14/2013 -- Millie Wine Cruise Refugees Cruised to Alaska! * Mariner of the Seas 4/14/2013 * HAL Noordam Southern Caribbean & 25th Anniversary 11/26/2012 * Mariner of the Seas 3/11/2012 * Carnival Dream 6/25/2011 * Carnival Conquest 3/13/2011 * Carnival Ecstasy 12/20/2010 * Carnival Conquest 3/14/2010 * Carnival Splendor 7/12/2009 * Voyager of the Seas 3/15/09 * Voyager of the Seas 3/16/2008 * Mariner of the Seas 6/24/2007 * Grand Princess 3/10/2007 * Explorer of the Seas 6/25/2006 * Grand Princess 3/11/2006 * Grand Princess 3/5/2005 * Rhapsody of the Seas 11/24/2002 * Sea Princess Alaska 6/17/2000 * Scotia Prince 6/1999 -- Test to see if we would get seasick...Obviously we didn't!