Rare LMaxwell Posted April 30, 2017 #1 Share Posted April 30, 2017 Seeing on social media a question about room cleaning with 150 responses in one day, and, sadly, the responses are all over the map as to whether people were offered 1x or 2x a day cleaning, or not offered any choice, etc. I guess those rogue stewards are impossible for management to find and re-train. This is not about whether you want 2x or 1x; it is about how was it messaged to you; were you offered 2x? Were you offered only 1X and told you had to choose? Was nothing said at all and you got 1x, or got 2X? I just want to see peoples experience. This is about what Carnival communicated, not what your personal preference is. Link to comment Share on other sites More sharing options...
Rare LMaxwell Posted April 30, 2017 Author #2 Share Posted April 30, 2017 This thread had 5 poll choices; I entered questions for each but now I am not seeing them. Was hoping to gather some statistics. Link to comment Share on other sites More sharing options...
spleenstomper Posted April 30, 2017 #3 Share Posted April 30, 2017 Got off Dream one week ago today. We had 4 in an ocean suite. We prepay gratuities. Our room steward came by on day one with a Carnival piece of paper and asked us to circle morning, turn down or both and sign. I circled turn down. I signed. (We thought since we are in the room a lot that we would only want once a day). Well, 4 in a room.... next day we found him, changed our minds to twice a day service, gave him an extra $20.00 (cause we understand) and also asked for 2 ice buckets and twice a day ice. (My husband is an ice fanatic, plus we had boy voyage liquor and he would make jack and coke...plus we each brought on a 12 pack of something). David found us a plastic bucket from somewhere in additiion to our ice bucket, so we always had plenty of ice. TMI? Our sofa bed stayed out the whole time this time, which was new, but the kids (twin nearly 18 year olds) preferred it. Link to comment Share on other sites More sharing options...
Rare IntrepidFromDC Posted April 30, 2017 #4 Share Posted April 30, 2017 We were asked as we entered the room for the first time and when I said ONE a day, she asked if I preferred morning or afternoon. I said afternoon. Our room was kept neat and clean beyond our expectations. Link to comment Share on other sites More sharing options...
fmrlkr Posted April 30, 2017 #5 Share Posted April 30, 2017 Dream, 4/16, OS. We were asked, we said turn down, Romeo said he would do 2x a day, it was no problem. So we went with 2x. We rarely saw them and the room was always clean and we had plenty of ice. Link to comment Share on other sites More sharing options...
Catrin Posted April 30, 2017 #6 Share Posted April 30, 2017 We got off Magic last Saturday. Asked on first day. Said we would like 2x daily. Got exactly that. Extremely happy with our room steward. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
ABQrobin Posted April 30, 2017 #7 Share Posted April 30, 2017 Was on the MAGIC last week of March. We met our room steward the first day. He gave us a slip of paper, that asked if we wanted morning, afternoon, or both for room cleaning. We told him we were fine with mornings only...our choice. He also asked if we needed robes, ice, etc. or anything else. It was all done face to face with us. Worked great, he always had our room done before lunchtime, but we are early risers. Link to comment Share on other sites More sharing options...
shopreh Posted April 30, 2017 #8 Share Posted April 30, 2017 Valor 4/22 had a GS saw the steward when we went to drop off carry on. He had a piece of paper with diff choices I told him both morn and evening and keep ice bucket filled. DH gave him a $20 then and another $50 last day. He did an excellent job! We saw him often in the hall he was always very friendly. Link to comment Share on other sites More sharing options...
Gypsywych Posted April 30, 2017 #9 Share Posted April 30, 2017 Does late February count as spring? If so, we weren't asked and our room was cleaned twice a day. He even replaced towels that I had hung to re-use. Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted April 30, 2017 #10 Share Posted April 30, 2017 We were on Pride 19 Feb - 12 March. We were asked what we preferred, and I said both. We had satisfactory service, which was not easy for him, as My sister has a hard time getting out of bed before noon on sea days. On our next cruise I will ask for turn down only. Only 3 ports in 8 days, and one is a noon arrival. EM Link to comment Share on other sites More sharing options...
firemanbobswife Posted April 30, 2017 #11 Share Posted April 30, 2017 Vista March twice a day, not asked, no card, and robes in the cabin. Link to comment Share on other sites More sharing options...
curcurt Posted April 30, 2017 #12 Share Posted April 30, 2017 Just got off Freedom yesterday and we were given a sheet of paper on Day 1 that asked if we wanted morning, evening, or both for room cleaning. Link to comment Share on other sites More sharing options...
evandbob Posted April 30, 2017 #13 Share Posted April 30, 2017 On the Conquest 4/1 to 4/9 sailing, the cabin steward asked me to check off my preference on a post card sized piece of paper. The choices were once or twice a day cabin servicing. Link to comment Share on other sites More sharing options...
2Shoes2Go Posted April 30, 2017 #14 Share Posted April 30, 2017 On Magic now. No choices offered by steward. He is doing morning only. Have had to request robes, extra towel, extra pillows. Off Paradise last week, everything above and beyond expectations, without choices or requests. Quite a difference! Link to comment Share on other sites More sharing options...
crusinpsychRN Posted April 30, 2017 #15 Share Posted April 30, 2017 On Magic the steward asked if once or twice, I told him twice. Two evenings I told him to forget about it and just leave Fun Times. He nearly begged to do it anyway. Did a great job. Link to comment Share on other sites More sharing options...
spleenstomper Posted April 30, 2017 #16 Share Posted April 30, 2017 Same here. I am recovering from a 2 year illness and one day I crapped out and stayed in PJs after getting back from port. David was chomping at the bit to get in the room. We switched out towels and let him in the next morning. I needed a night to have a down evening. Link to comment Share on other sites More sharing options...
Rare Banditswife Posted April 30, 2017 #17 Share Posted April 30, 2017 On the Splendor in late Feb thru early March. Steward had a printed card with morning, evening turn down or both to be checked off. It also had other things like ice, robes, extra hangers, pillows & special requests. We asked her if we checked off evening, if it would be more than just turn down service, she assured us it would be. She did as she had promised, our room was neatened up, fresh towels, ice, etc each evening. On the other hand, my sister & mother were next door- same steward. Sister asked for 2x per day & was given some trouble about it. Sister had some very specific requests which were not done to her liking. Mom is 90 yrs old & she wanted to nap in the afternoons. Steward would not enter the cabin if anyone was in there, even though we told her we'd go out on the balcony while she did her thing. She used our being in there as an excuse to not do the 2x cleaning. So while we were happy, sister felt she got sub standard service. Link to comment Share on other sites More sharing options...
funkidd Posted April 30, 2017 #18 Share Posted April 30, 2017 I've been on like 8 cruises and can't ever remember being asked how many times or when we wanted room cleaned. I just asked my wife and she said she didn't remember either. Is this new? Or just something we have missed Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
picomullet Posted April 30, 2017 #19 Share Posted April 30, 2017 On the Breeze in March. Asked, we chose evening, then changed the next day to both. Ended up telling him several evenings, everything was fine and we didn't need any service. Think we will stick with that in the future. Morning only. Link to comment Share on other sites More sharing options...
Sitzmark Posted April 30, 2017 #20 Share Posted April 30, 2017 We were asked and given a card. The card had an option for both but our attendant firmly stated that both was not an option and required we choose morning or afternoon. Link to comment Share on other sites More sharing options...
Thrilled2012 Posted April 30, 2017 #21 Share Posted April 30, 2017 We were on the Conquest, 4/15. Our steward showed us a card on the first day and asked us if we wanted morning or evening service. I pointed out that there was an option for both and requested morning cleaning and evening turn down. He said, no problem. I asked for daily ice which he always had refilled. Very good service. He did an excellent job. Link to comment Share on other sites More sharing options...
geckoaz Posted April 30, 2017 #22 Share Posted April 30, 2017 My wife likes the towel animals. If you have mornings only do you get towel animals? Link to comment Share on other sites More sharing options...
HawkIVette Posted April 30, 2017 #23 Share Posted April 30, 2017 Conquest in Dec 2016- Met the steward as we dropped bags in the room. Was asked what we liked, and told him 2x a day service (no card). Got both, no problem. Also gave him an extra $5 for ice to be kept filled. End of cruise- got excellent service and always had ice. Glory in Feb 2017- First evening was met by steward with a card in his hand. Was asked to fill out what we wanted. Filled in both, got both and never hardly saw him again. Also left $5 for request for ice. End of cruise-Got good service and ice as filled most of the time. Breeze April 2017- Met steward first day. She asked what we would like. Told her both (no card). Also gave her $5 for ice and requested 1 robe. End of cruise- got excellent service and ice was always filled. Each time I always leave an extra $40 in the room besides always auto tips. Link to comment Share on other sites More sharing options...
Jamericannn Posted April 30, 2017 #24 Share Posted April 30, 2017 The room steward knocked on my door about 10am one morning and I told her to come back in about 30 minutes. I told her right there that I wanted one in the morning and one in the afternoon after 6 when I am at dinner. I am not sure if I would have been asked. Link to comment Share on other sites More sharing options...
Jamericannn Posted April 30, 2017 #25 Share Posted April 30, 2017 The room steward knocked on my door about 10am one morning and I told her to come back in about 30 minutes. I told her right there that I wanted one in the morning and one in the afternoon after 6 when I am at dinner. I am not sure if I would have been asked. Actually she did asked me when I wanted her to come back (not the number of times). That's when I told her in the early mornings and after 6pm Link to comment Share on other sites More sharing options...
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