Ocean Medallion App - Part 3

[brisalta]

8 hours ago, Daniel A said:

Microsoft Edge

 

Are you using a VPN?

Are you using an ad blocker?

[Daniel A]

1 hour ago, brisalta said:

 

Are you using a VPN?

Are you using an ad blocker?

No & NO 

 

Here's a screen shot:  

[PacnGoNow]

26 minutes ago, Daniel A said:

No & NO 

 

Here's a screen shot:  

Try on their home page?

[brisalta]

32 minutes ago, PacnGoNow said:

Try on their home page?

 

That is the bottom of the home page. I guess you have never scrolled to the bottom of the home page?

[brisalta]

1 hour ago, Daniel A said:

No & NO 

 

Here's a screen shot:  

 

 

Later in the day I will boot my hardly used Windows laptop and see what Edge does for me.

[PacnGoNow]

11 minutes ago, brisalta said:

 

That is the bottom of the home page. I guess you have never scrolled to the bottom of the home page?

Sorry, I’m always on my iphone. Chat button is on every page at the bottom.

[cr8tiv1]

9 hours ago, FlaMariner said:

 

Thank you.

 

I think I have entered everything....All my "travel checklist" items are green except for "arrival & departure groups".......but

 

I don't see the "green box on top of the page, with a QR code once everything has been entered".....Should I at this point?  

 

Did you click on confirm?  That will set your arrival group and send post a green QR code.  If #4 is not checked off...Then you need to try again.

[t&atravel]

@Daniel Atry clicking on the small down arrow on the very bottom right in your picture.  It will change the ribbon.  I click this twice maybe three (?) times and the chat shows up.  

[brisalta]

4 hours ago, Daniel A said:

No & NO 

 

Here's a screen shot:  

 

Daniel I booted my laptop that has Windows on it and used MS Edge to go to princess.com

Once the page was fully rendered a few seconds later the green button for Chat was displayed.

 

Edited January 21, 2022 by brisalta

[cltnccruisers]

For our family cruise in March I expect we'll be scattered all over the ship.  Theoretically we can use OceanCompass to locate everyone.  Has anyone actually used that function and how well does it work?

 

[PacnGoNow]

4 minutes ago, cltnccruisers said:

For our family cruise in March I expect we'll be scattered all over the ship.  Theoretically we can use OceanCompass to locate everyone.  Has anyone actually used that function and how well does it work?

 

Yes we have used it.  You just put in what friends you want to share with and you can see where they are and just join them or vice versa.  I used it a lot.  Family

and friends and DH!  Lol

[cltnccruisers]

4 minutes ago, PacnGoNow said:

Yes we have used it.  You just put in what friends you want to share with and you can see where they are and just join them or vice versa.  I used it a lot.  Family

and friends and DH!  Lol

Excellent.  I already have everyone set up as Travel Companions.  Can't wait to suddenly pop up behind our granddaughters when they least expect it.  😄

[cltnccruisers]

Another app question.  MedallionPay.  This concept scares the crap out of me.  Has anyone used it in port shops?  Can it be disabled when ashore?

 

May have answered my own question.  As long as I don't set up MedallionPay Payment Methods for Shoreside it should be disabled.

Edited January 21, 2022 by cltnccruisers

[PacnGoNow]

42 minutes ago, cltnccruisers said:

Excellent.  I already have everyone set up as Travel Companions.  Can't wait to suddenly pop up behind our granddaughters when they least expect it.  😄

Lol….I used it to surprise friends too!  
it’s so nice to see them back in the room too.  
 

[cltnccruisers]

8 minutes ago, PacnGoNow said:

Lol….I used it to surprise friends too!  
it’s so nice to see them back in the room too.  
 

It is my duty as grandpa to embarrass them as much as possible.  😄

[Daniel A]

13 hours ago, PacnGoNow said:

Try on their home page?

 

12 hours ago, brisalta said:

Later in the day I will boot my hardly used Windows laptop and see what Edge does for me.

 

10 hours ago, t&atravel said:

@Daniel Atry clicking on the small down arrow on the very bottom right in your picture.  It will change the ribbon.  I click this twice maybe three (?) times and the chat shows up.  

Thanks for the suggestions, none have worked, but please don't put more effort into this.  I really don't need to use the chat feature at all.  I was just pointing out that not everybody gets the chat function displayed.  Again, thanks for the suggestions - this is why Cruise Critic Community works!

[Grego]

21 hours ago, Daniel A said:

I wonder if the left hand knows what the right hand is doing...🤦‍♂️

Not a fair comment.  The reason for having the QR code is if you are picking up your medallion at the terminal and they need something to let you in since you don't print out boarding passes anymore.

[FlaMariner]

14 hours ago, cr8tiv1 said:

 

Did you click on confirm?  That will set your arrival group and send post a green QR code.  If #4 is not checked off...Then you need to try again.

 

That was it!  Thanks.  "Confirm" was nowhere on the screen....Had to scroll down.  I'm all green now thanks to you!

 

BTW, I hate this and this is no way to travel. IMO.

[Daniel A]

1 hour ago, Grego said:

Not a fair comment.  The reason for having the QR code is if you are picking up your medallion at the terminal and they need something to let you in since you don't print out boarding passes anymore.

I think it was a fair comment.  Princess knew I ordered the medallions to be mailed to my home, that's how I was finally able to get to 'Green Lane' in the first place.  It would have been nice if they told us you don't need the QR code if you have the medallions, but they didn't do that either.  I wasted a lot of time learning how to print a hard copy of our QR codes from my tablet through my PC.  Princess wasted a lot of my time trying to do other things in their 'new and improved' app as well.  It was a fair comment.

[cltnccruisers]

15 minutes ago, FlaMariner said:

 

That was it!  Thanks.  "Confirm" was nowhere on the screen....Had to scroll down.  I'm all green now thanks to you!

 

BTW, I hate this and this is no way to travel. IMO.

Not the only place in the app for that to happen.

[jwattle]

8 hours ago, cltnccruisers said:

For our family cruise in March I expect we'll be scattered all over the ship.  Theoretically we can use OceanCompass to locate everyone.  Has anyone actually used that function and how well does it work?

 

The only "issue" is if, say, DH is toodling off to the casino and puts his medallion in a seat in the theatre during that time (where the enrichment lecture is); may make finding them a wee bit hard. 😂

[cr8tiv1]

34 minutes ago, jwattle said:

The only "issue" is if, say, DH is toodling off to the casino and puts his medallion in a seat in the theatre during that time (where the enrichment lecture is); may make finding them a wee bit hard. 😂

 

He won't get much done in the Casino if his Medallion is in the Princess Theater.  

[VibeGuy]

Once again, the preboarding OM app experience is a gigantic screwup. 
 

booked another B2B on Ruby, direct with Princess.  Second sailing shows up, first one doesn’t, says it’s already linked.  
 

It’s a shame I don’t want to go back to work-work.   This is the kind of high-visibility stuff I love working on for executive sponsors. 

[Grego]

8 hours ago, VibeGuy said:

Once again, the preboarding OM app experience is a gigantic screwup. 
 

booked another B2B on Ruby, direct with Princess.  Second sailing shows up, first one doesn’t, says it’s already linked.  
 

It’s a shame I don’t want to go back to work-work.   This is the kind of high-visibility stuff I love working on for executive sponsors. 

Sorry you are having a bad experience with the pre-boarding app experience.  We had no issues at all with the last two experiences in November and late December and don't see a problem with our upcoming February booking.  All future bookings are installed through July and, again, with no issues.

I guess you can't blame the app entirely if it does work for most of us.

[PacnGoNow]

41 minutes ago, Grego said:

Sorry you are having a bad experience with the pre-boarding app experience.  We had no issues at all with the last two experiences in November and late December and don't see a problem with our upcoming February booking.  All future bookings are installed through July and, again, with no issues.

I guess you can't blame the app entirely if it does work for most of us.

Are you on b2b’s?  Seems like BIG issues with b2b’s.  IT says they are working on it.  They work fine on the cruise personalizer, but always show up on the app.  Which is an issue if you want to use DMW or buy internet, etc.  

 

Edited January 22, 2022 by PacnGoNow