Riocca Posted June 24, 2022 #1 Share Posted June 24, 2022 From the Azamara website: A FAREWELL FROM HEIKE BERDOS Let me start by saying that I am extremely grateful for having this opportunity to express my gratitude and thank Azamara for what you have meant to me and for what you have taught me along the way. The amazing people I have met during these past 15 years and the truly outstanding colleagues that I got to work with, have fun with and was successful with, became family. The connection with so many unique and precious people I have made, is priceless and will remain forever. Change is never easy but is part of our lives and should be considered if it feels right. It is certainly not easy leaving a place that has always been supportive and caring for me, and that I still enjoy working with. The opportunity that has come my way is simply meant to be. Throughout my entire life, I have always followed my heart and instinct and this new stage in my life is calling my name. I will continue to follow the brand, and the friends and colleagues that I have met throughout the years with Azamara. It has been such an AzAmazing time, which I will always carry in my heart. Heike 2 Link to comment Share on other sites More sharing options...
Rare uktog Posted June 24, 2022 #2 Share Posted June 24, 2022 Not surprised but very sorry to hear this, she was what made Azamara 12 Link to comment Share on other sites More sharing options...
PirateWife Posted June 24, 2022 #3 Share Posted June 24, 2022 I am so sad to see Heike leaving. She set the standard for Hotel Directors. She made many of our cruises special. 7 1 Link to comment Share on other sites More sharing options...
laurieb Posted June 24, 2022 #4 Share Posted June 24, 2022 I will miss her! I hope our paths cross again 3 Link to comment Share on other sites More sharing options...
PAtravelbug Posted June 24, 2022 #5 Share Posted June 24, 2022 This is huge news in the Azamara world. She always makes the cruise extra special with her energy and attention to detail - and she is EVERYWHERE. Agreed, that the crew also feels the same way. 8 Link to comment Share on other sites More sharing options...
Rare travelberlin Posted June 24, 2022 #6 Share Posted June 24, 2022 I am really sorry to hear that Heike is leaving Azamara. She is one of the best hotel directors I have met. She will be missed for sure. I wish her the best. Does anybody have any idea where is she going? Ivi 1 Link to comment Share on other sites More sharing options...
lisiamc Posted June 24, 2022 #7 Share Posted June 24, 2022 (edited) I’m sorry to hear she’s going. We first met her years ago on a Celebrity ship, and have sailed with her many times since then on Azamara. I hope her new opportunity brings her lots of success and satisfaction. Edited June 24, 2022 by lisiamc 2 1 Link to comment Share on other sites More sharing options...
jollyjoyce Posted June 24, 2022 #8 Share Posted June 24, 2022 (edited) We just received an email from Azamara saying that Heike is leaving Azamara. I know that lots of us regular Azamara folks love her . Personally I have the utmost respect for a lady who is by far the best hotel director we have encountered on land or sea....and she is a lovely caring human being. I'm a bit worried about what this departure says...... I am starting this thread so folks can can comment in 1 place. Good luck Heike and we wish you every good wish for your future whatever it holds. Edited June 24, 2022 by jollyjoyce 10 Link to comment Share on other sites More sharing options...
malcliz Posted June 24, 2022 #9 Share Posted June 24, 2022 Heike was one of the reasons we loved Azamara from our very first Azamara cruise in 2009. Round Italy with Heike, Captain Carl and Sue Denning as CD. Lovely memories of cruising with Heike and all the other great officers and crew. 1 Link to comment Share on other sites More sharing options...
fowlisbabe Posted June 24, 2022 #10 Share Posted June 24, 2022 Heike will certainly be missed at Azamara and by all of us that knew her and sailed with her often. Wishing her the very best for her new adventures. 3 Link to comment Share on other sites More sharing options...
eggcream3 Posted June 24, 2022 #11 Share Posted June 24, 2022 Crushed to read about Heiki leaving Azamara. I have the feeling she is going to another cruise line. Does anybody know? Link to comment Share on other sites More sharing options...
jollyjoyce Posted June 24, 2022 #12 Share Posted June 24, 2022 She will indeed be missed by passenger and crew alike. Definitely the best hotel director we have ever met. A special human being. Good luck to her and kudos for grabbing the next opportunity sent her way. 2 Link to comment Share on other sites More sharing options...
Lindy028 Posted June 24, 2022 #13 Share Posted June 24, 2022 We were shocked to read in an email that Heike was leaving, to us she was the best of Azamara, and it feels like the end of an era. We wish her all the very best in her future, wherever that may take her. Azamara will be the poorer for her leaving! 2 Link to comment Share on other sites More sharing options...
LoneMoose Posted June 24, 2022 #14 Share Posted June 24, 2022 15 minutes ago, Lindy028 said: to us she was the best of Azamara, and it feels like the end of an era. That says it all. Hotel Director is a big, big job and Heike made it look easy with a warmth and sense of humor that we will miss. We will be eagerly awaiting news on what she has chosen. Best wishes, Heike, in whatever the future holds for you! 4 1 Link to comment Share on other sites More sharing options...
audobon_tx Posted June 24, 2022 #15 Share Posted June 24, 2022 She was unhappy that the "dream team" was split up by management. I think she started thinking that there were better contracts out there (Russ on Crystal then Silversea). We spoke with her at the end of her last gig on the Pursuit and we could sense her unhappiness. She wanted more time off, not more money although I'll bet she gets both. At that time we felt that she wouldn't return from vacation. We will miss her but may catch up with her on another cruise line. Link to comment Share on other sites More sharing options...
QueenP Posted June 24, 2022 #16 Share Posted June 24, 2022 Such a shame, Heike was the real deal! I'd really like to know where she's going. All the very best Heike, hope your new job will bring you to NZ more often! 1 1 Link to comment Share on other sites More sharing options...
AlbertasRose Posted June 24, 2022 #17 Share Posted June 24, 2022 Huge loss for Azamara, she will be missed by so many! Still can see her dancing and singing while she was serving food at the Bbq's! An amazing hotel director, I wish her the best. 2 Link to comment Share on other sites More sharing options...
Clipperplace Posted June 25, 2022 #18 Share Posted June 25, 2022 Yes we’ll all miss Heike, definitely the best at her job! I wondered after the “team” got split up. Best to her in her new endeavour! 3 Link to comment Share on other sites More sharing options...
Marmaduke Posted June 25, 2022 #19 Share Posted June 25, 2022 Thank you Heike for helping to make our Azamara Cruises special, we will miss you. We wish you all the best for the future and hope that we may see you again somewhere in the cruising world. A great loss for Azamara. 5 Link to comment Share on other sites More sharing options...
Bloodaxe Posted June 25, 2022 #20 Share Posted June 25, 2022 (edited) 20 hours ago, malcliz said: Heike was one of the reasons we loved Azamara from our very first Azamara cruise in 2009. Round Italy with Heike, Captain Carl and Sue Denning as CD. Lovely memories of cruising with Heike and all the other great officers and crew. We were on that cruise and the following one, they also had Jim Badger on the piano late in the evenings. Those early cruises were there best of times on Azamara in my opinion, We have cruised with Heike many times and she will be impossible to replace. I do wonder who of the long serving Officers will be next to leave, times seem to be changing and not got the better. Edited June 25, 2022 by Bloodaxe 6 Link to comment Share on other sites More sharing options...
Shazaam Posted June 25, 2022 #21 Share Posted June 25, 2022 We had been looking forward to cruising with Heike in March and will definitely miss her ever-present touches and personality around the ship. One wonders how long it will take for another part of the dream team, Eric de Gray, to also accept a new opportunity, perhaps with Heike again. Link to comment Share on other sites More sharing options...
Rare uktog Posted June 26, 2022 #22 Share Posted June 26, 2022 Heike has confirmed she will be on Pursuit 15 July to 16 August for one last time. Obviously she cannot say where she is going but it is still on the Oceans 1 Link to comment Share on other sites More sharing options...
procter Posted June 26, 2022 #23 Share Posted June 26, 2022 Sad news indeed Does anybody KNOW where she is going? My 2 Pennoth is Ritz Carlton with Philip . Has her partner left Azamara as well. Link to comment Share on other sites More sharing options...
Ithikan Posted June 26, 2022 #24 Share Posted June 26, 2022 In so many ways, Heike has been the face of Azamara. A few years back on the morning of a B2B, I noticed our cabin crew moving with a lightness of spirit, laughing as they dealt with the bustle of a turnaround day. I commented on their happy mood and was told that the Hotel Director was switching out, and Heike was coming aboard. "You like working with her?" "Oh, yes!" "Why, does she do things differently?" "She listens! She listens to everyone. She takes care of things, and you can always talk to her." And we found it to be true; Heike seemed to be everywhere with her topknot and heels, smiling, welcoming, chatting with staff, crew, and guests. Taking care of things. Heike's work of smoothing our voyages was mostly (and appropriately) invisible. Her gift was that she made us feel heard. I wish her only good things in the future, and that at some point I'll get to sail with her again. 6 2 Link to comment Share on other sites More sharing options...
takemewithyou Posted June 26, 2022 #25 Share Posted June 26, 2022 14 minutes ago, Ithikan said: In so many ways, Heike has been the face of Azamara. A few years back on the morning of a B2B, I noticed our cabin crew moving with a lightness of spirit, laughing as they dealt with the bustle of a turnaround day. I commented on their happy mood and was told that the Hotel Director was switching out, and Heike was coming aboard. "You like working with her?" "Oh, yes!" "Why, does she do things differently?" "She listens! She listens to everyone. She takes care of things, and you can always talk to her." And we found it to be true; Heike seemed to be everywhere with her topknot and heels, smiling, welcoming, chatting with staff, crew, and guests. Taking care of things. Heike's work of smoothing our voyages was mostly (and appropriately) invisible. Her gift was that she made us feel heard. I wish her only good things in the future, and that at some point I'll get to sail with her again. That’s a really nice tribute to Heike! It says so much about her management style and character. She will truly by missed by all. 4 Link to comment Share on other sites More sharing options...
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