BBMacLaird Posted June 11, 2020 #1 Share Posted June 11, 2020 Dear Friends, I’m going to be away from our Cruise Critic forum for a while. As you can imagine, the current state of the industry has required some unwelcome changes. When our ships are sailing again, and as soon as I’m called back to duty, I’ll be back to serve you and this community. In my absence, the Azamara team will continue to check in and engage with you all, but perhaps not every day. In the meantime, stay well, and may you have fair winds and following seas in all your travels. Yours sincerely, Bonnie 6 1 Link to comment Share on other sites More sharing options...
doubled Posted June 11, 2020 #2 Share Posted June 11, 2020 Bonnie....your help and insight will be missed. Hope you are back soon! Art 3 Link to comment Share on other sites More sharing options...
Grandma Cruising Posted June 11, 2020 #3 Share Posted June 11, 2020 Quite agree, everyone will miss your help and advice. We look forward to better times and to welcoming you back to CC, 4 Link to comment Share on other sites More sharing options...
BBMacLaird Posted June 11, 2020 Author #4 Share Posted June 11, 2020 12 minutes ago, doubled said: Bonnie....your help and insight will be missed. Hope you are back soon! Art Thank you for your kind words, Art. I too hope to be back soon. 1 Link to comment Share on other sites More sharing options...
BBMacLaird Posted June 11, 2020 Author #5 Share Posted June 11, 2020 1 minute ago, Grandma Cruising said: Quite agree, everyone will miss your help and advice. We look forward to better times and to welcoming you back to CC, Thank you Denise. I'll miss the community too; I may pop on now and then just to see how everyone is doing. But I won't be posting as 'an authorized representative'. 3 Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted June 11, 2020 #6 Share Posted June 11, 2020 Sorry to hear this Bonnie. As I've said before, your presence here is one of the things that makes Azamara special. Hope you will be back soon. 2 1 Link to comment Share on other sites More sharing options...
BBMacLaird Posted June 11, 2020 Author #7 Share Posted June 11, 2020 51 minutes ago, Host Jazzbeau said: Sorry to hear this Bonnie. As I've said before, your presence here is one of the things that makes Azamara special. Hope you will be back soon. Thank you Host Jazzbeau. I appreciate it. I will be back soon, hopefully 🙂 1 Link to comment Share on other sites More sharing options...
donaldsc Posted June 11, 2020 #8 Share Posted June 11, 2020 You will be missed. You were a breath of humanity on CC. DON 3 Link to comment Share on other sites More sharing options...
Ithikan Posted June 12, 2020 #9 Share Posted June 12, 2020 Bonnie, I do trust that you will return, but let me take this time to thank you again for your work here. You were instrumental in solving an issue for me - while I was at sea, no less! Yours has been a consistently friendly supportive and friendly voice. Best to you, please stay safe. 5 Link to comment Share on other sites More sharing options...
takemewithyou Posted June 12, 2020 #10 Share Posted June 12, 2020 (edited) Sad to see you sign off !, hope we see you return! Thanks for everything, Stay safe and best wishes! Hope Azamara realizes how important your role is to us!! Edited June 12, 2020 by takemewithyou 5 Link to comment Share on other sites More sharing options...
GlobalMethod Posted June 12, 2020 #11 Share Posted June 12, 2020 15 hours ago, BBMacLaird said: Dear Friends, I’m going to be away from our Cruise Critic forum for a while. As you can imagine, the current state of the industry has required some unwelcome changes. When our ships are sailing again, and as soon as I’m called back to duty, I’ll be back to serve you and this community. In my absence, the Azamara team will continue to check in and engage with you all, but perhaps not every day. In the meantime, stay well, and may you have fair winds and following seas in all your travels. Yours sincerely, Bonnie So sorry to see you signing off on CC ... particularly now, since I wrote Azamara via their web site over a week ago on a planning issue and still no response ... looks like they are nearly fully shut down to ride these bad times out at the lowest costs possible ... not good ... For You Bonnie... "Meet me where the sky touches the sea. Wait for me where the world begins." Jennifer Donnelly 1 Link to comment Share on other sites More sharing options...
BBMacLaird Posted June 12, 2020 Author #12 Share Posted June 12, 2020 5 hours ago, GlobalMethod said: So sorry to see you signing off on CC ... particularly now, since I wrote Azamara via their web site over a week ago on a planning issue and still no response ... looks like they are nearly fully shut down to ride these bad times out at the lowest costs possible Hi globalmethod, Did you email AzamaraCustomerService@Azamara.com? That is always manned. Was your planning question about our itineraries (that’s what I think of re. planning) or re. planning your next cruise? The office is not at all shut down; it is operating with a reduced staff for the time being. We all will be happy when our ships are sailing again. Thank you for the lovely quote. Link to comment Share on other sites More sharing options...
Travels with Lisa Posted June 12, 2020 #13 Share Posted June 12, 2020 Thanks for all your help Bonnie. Stay safe! Liz 1 Link to comment Share on other sites More sharing options...
GlobalMethod Posted June 13, 2020 #14 Share Posted June 13, 2020 16 hours ago, BBMacLaird said: Hi globalmethod, Did you email AzamaraCustomerService@Azamara.com? That is always manned. Was your planning question about our itineraries (that’s what I think of re. planning) or re. planning your next cruise? The office is not at all shut down; it is operating with a reduced staff for the time being. We all will be happy when our ships are sailing again. Thank you for the lovely quote. We were trying to work through a possible back-to-back Athens/Venice in October and used the "contact us" email function on the web site ... I will try your suggested email address ... thank you for all you do Link to comment Share on other sites More sharing options...
ochealaaf Posted June 13, 2020 #15 Share Posted June 13, 2020 All the best to you - what are "lift and shift" or other first world problems in comparison to what the staff of AZ is going through in these crazy times. Stay healthy and - thank you! 3 1 Link to comment Share on other sites More sharing options...
spikkel Posted June 13, 2020 #16 Share Posted June 13, 2020 stay safe and thanks for all your help, we will miss you on this forum Annelies and Fred 1 Link to comment Share on other sites More sharing options...
Mackdogmolly Posted June 13, 2020 #17 Share Posted June 13, 2020 Thank you, Bonnie, for all of your kind assistance over the past years. I hope you will be back very soon. It won’t be the same without you. Betsey 1 Link to comment Share on other sites More sharing options...
cruisingaussies Posted June 13, 2020 #18 Share Posted June 13, 2020 Bonnie, you will be missed enormously. Look forward to seeing you back here, hopefully soon. Meanwhile, maybe you’ll have time to pick up the paint brushes more often. We did all have fun at the art classes on our Japan cruise. September seems a long time ago! Please stay safe. Robert and Brenda. 1 Link to comment Share on other sites More sharing options...
john1970 Posted June 14, 2020 #19 Share Posted June 14, 2020 Best of luck Bonnie. I have been on furlough so long that I have resorted to a jigsaw puzzle and baking!. Let's hope the travel industry looks back on this in a few years time from a much stronger position. 1 Link to comment Share on other sites More sharing options...
laurieb Posted June 14, 2020 #20 Share Posted June 14, 2020 Bonnie you have been a help and voice of reason and you will be missed! Thank you for all you have done! I hope we'll all be able to get back to talking about cruises again, and that you'll be here to join in happier conversations. 4 Link to comment Share on other sites More sharing options...
lenoirm Posted June 14, 2020 #21 Share Posted June 14, 2020 Sorry to see you leave! We never met but hope to see you one day on a future Azamara cruise Come back soon this board Michelne and Luc 1 Link to comment Share on other sites More sharing options...
hubofhockey Posted June 15, 2020 #22 Share Posted June 15, 2020 It's not a good sign that Azamara removed an important link to its customers. I hope it's temporary and ends when the ships resume operations. Bonnie is incredibly helpful and cheerful and Azamara is a better product with her involved. I wish Bonnie the best and all employees who made Azamara what it was and might be again. 3 Link to comment Share on other sites More sharing options...
upwarduk Posted June 15, 2020 #23 Share Posted June 15, 2020 On 6/13/2020 at 5:36 PM, Mackdogmolly said: Thank you, Bonnie, for all of your kind assistance over the past years. I hope you will be back very soon. It won’t be the same without you. Betsey You have helped make this board different. 1 Link to comment Share on other sites More sharing options...
Mackdogmolly Posted June 15, 2020 #24 Share Posted June 15, 2020 12 hours ago, hubofhockey said: It's not a good sign that Azamara removed an important link to its customers. I hope it's temporary and ends when the ships resume operations. Bonnie is incredibly helpful and cheerful and Azamara is a better product with her involved. I wish Bonnie the best and all employees who made Azamara what it was and might be again. I don’t think it’s a good sign either 😟 Link to comment Share on other sites More sharing options...
excitedofharpenden Posted June 15, 2020 #25 Share Posted June 15, 2020 54 minutes ago, Mackdogmolly said: I don’t think it’s a good sign either 😟 There are many signs for me at the moment that aren't good I'm afraid. Phil 1 1 Link to comment Share on other sites More sharing options...
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