Jump to content
Cruise Critic Community

Royal Caribbean and Celebrity Cruises Merging Accounts Into One

cltnccruisers
 Share

Recommended Posts

asilde

asilde

Posted
Posted
Good. Glad it worked for you.

 

 

Yes, very good because I really just need to pack :p:pand not play with these little details the are so frustrating last minute. If I knew they were going to mess with the website 5 days before I was leaving I would have printed sooner. OH well all is good! and better yet I'm going on a cruise this Sunday!

Link to comment
Share on other sites
Tel1208

Tel1208

Posted
Posted
Lets just hope reservations stay in tact and we do not loose our Cruise Planner Bookings and MTD reservations.

I've managed to get into my calendar (through the already booked drop down). All my dining reservations, shore excursions and on ship activities are missing...

 

Did a dummy book of one of the activities and no dates come up, so there is some kind of glitch going on there.

 

Thankfully we don't sail till November and have confirmation emails of everything we booked.

Link to comment
Share on other sites
coaster

coaster

Posted
Posted
Yes, very good because I really just need to pack :p:pand not play with these little details the are so frustrating last minute. If I knew they were going to mess with the website 5 days before I was leaving I would have printed sooner. OH well all is good! and better yet I'm going on a cruise this Sunday!

 

I am jealous. Have another month to go until mine. Only a half hour drive to the port of Tampa will help us to not get too stressed.

Link to comment
Share on other sites
asilde

asilde

Posted
Posted
When I go here and put in my reservation number it says it doesnt exist

:mad:

 

 

Sorry...maybe I was lucky for a moment.....I went back that way the second time I got that same result....But, I do have my passes now.

Link to comment
Share on other sites
SRV FAN

SRV FAN

Posted
Posted

So, it appears this morning we are in the middle of an update to the account portion of the website.... look is totally different, have to re-enter a lot of info. Preferences are gone... unable to access Cruise Planner...... not sure where to find the online check-in, print docs, etc....I guess they'll get it completed soon........ at least I hope so. Sure wish they'd leave things alone.

Link to comment
Share on other sites
asilde

asilde

Posted
Posted
I am jealous. Have another month to go until mine. Only a half hour drive to the port of Tampa will help us to not get too stressed.

 

 

Then you live in my neighborhood...lol I'm 1/2 hour away from Tampa too. However this time were are going out of SJU, and flying out of Tampa. Leaving on Sunday, no room for error, so we will just pray it all goes well.

Link to comment
Share on other sites
coaster

coaster

Posted
Posted
Then you live in my neighborhood...lol I'm 1/2 hour away from Tampa too. However this time were are going out of SJU, and flying out of Tampa. Leaving on Sunday, no room for error, so we will just pray it all goes well.

 

Well, no winter storms to worry about flying out of Tampa and going south. Enjoy! :)

Link to comment
Share on other sites
Magnetchief

Magnetchief

Posted
Posted
I just got off the phone with RC, they basically have no information. However you can still access your cruise planner to reserver dinner, excursions, etc. I was able to access mine. https://secure.royalcaribbean.com/asr/login.do?cS=NAVBAR&pnav=3&snav=3

 

 

thanks for that I was about to rip my hair out trying to find details of our upcoming cruises..

Link to comment
Share on other sites
marci22

marci22

Posted
Posted
Omg, is this correct? So I didn’t have to give up my user name after all?

 

Question To the thread:

Has anyone successfully logged in with a non-email user name after the website change?

No, mine is requiring an email login.

Link to comment
Share on other sites
Choozin Croozin

Choozin Croozin

Posted
Posted

I know there are other threads that go on and on about this rotten situation that Royal has put everyone in. Yesterday I was able to "back in" to my cruise to view excursions and thank goodness I went through all the registration and printed my set-sail passes. I booked this cruise last minute and still wanted to look and book dining options, bev package and excursions. I am furious that I can't get in. When I go to the Online Check In to try and back in again, it tells me my reservation number is not valid. :eek: If I just log in regularly it says bad request. I am so sick of this. I have been away from Royal for 2 years. Sat I decided to book this spur of the moment. BIG MISTAKE!!! Same old Royal

Link to comment
Share on other sites
broberts Excellent Advice! Rare

broberts

Posted
Posted
I am thinking now you can either use your email address or username once registered, but not both?

 

Omg, is this correct? So I didn’t have to give up my user name after all?

 

Question To the thread:

Has anyone successfully logged in with a non-email user name after the website change?

 

First time one logs in old username works. But once one completes the process, one has to use email address on all subsequent logins, old user name does not work anymore.

Link to comment
Share on other sites
nelblu

nelblu

Posted
Posted

Finally, able to get in, and noticed that my total count is less by 2 nights. All along it was correct, until the recent changes. Suggestion--Check your point/night count.

 

Will call C&A.

Link to comment
Share on other sites
CapeGal

CapeGal

Posted
Posted
I get, “! We were unable to complete your request. Please try again later.”

 

 

Sent from my iPad using Tapatalk

 

I just jumped through all their new hoops and it did not accept my password then I changed it to a new one and now it won't let me get onto the site. I too get this "unable to" message! too!

Link to comment
Share on other sites
ricka47

ricka47

Posted
Posted
I just jumped through all their new hoops and it did not accept my password then I changed it to a new one and now it won't let me get onto the site. I too get this "unable to" message! too!

 

Me too. I put in the reservation number of our cruise in a few weeks and that came up. Put our C&A Diamond info isn't there and it appears we have never sailed with RCI before. I hope that they fix this.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share
Go to topic listing
  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...