Jump to content
Eastern flygirl

Very unhappy with RCL beverage package policy

Recommended Posts

My husband and I are sailing on OAS, Feb 10, 2019.  We are flying our adult daughter from Ct. to join us to celebrate her birthday.  Both my husband and I are Diamond members and prime in the casino.  Having those bennefits, we do not need a beverage package.  RCL will not let us purchase the Deluxe Bev Package for our daughter without purchasing them for ourselves.  I understand RCl policy, and I talked to the Resolutions Dept, but they would not make the exception.  I am truly frustrated and wish to know if anyone has a suggestion.  

Share this post


Link to post
Share on other sites

Put her in her own cabin, let her get double C & A points, she will be that much closer to diamond.

Share this post


Link to post
Share on other sites

They will normally let you get by with buying the Refreshment package for those to don't want the alcohol package.  They may also let you get by with the soda package onboard.

 

Failing that, give your daughter some OBC to cover her drinks.

Share this post


Link to post
Share on other sites

Don't buy any packages and just tell your daughter to order what she wants.  It will be cheaper than getting the drink package and 2 refreshment packages.

Share this post


Link to post
Share on other sites
43 minutes ago, Eastern flygirl said:

Do you think they would sell her the package on the ship?

 

Nope same policy.  

 

Don't blame Royal. The blame goes the those who have cheated in the past.

Share this post


Link to post
Share on other sites
19 minutes ago, PhoenixCruiser said:

 

Nope same policy.  

 

Don't blame Royal. The blame goes the those who have cheated in the past.

 

Nope. The blame comes back around to Royal for marketing itself to the demographic that cheats on drinks packages.

Share this post


Link to post
Share on other sites
32 minutes ago, matj2000 said:

Why are you sharing a cabin with your adult daughter??

34 minutes ago, matj2000 said:

Why are you sharing a cabin with your adult daughter??

 

Why do you care??

 

Share this post


Link to post
Share on other sites
2 hours ago, DirtyDawg said:

 

Nope. The blame comes back around to Royal for marketing itself to the demographic that cheats on drinks packages.

 

You can add Carnival and NCL to that list. Celebrity and Princess still allow you to purchase one package.

Share this post


Link to post
Share on other sites
3 hours ago, Eastern flygirl said:

Do you think they would sell her the package on the ship?

You can give it a shot, but they best they would do for us was offer us the soda package for the guest that didn't want the alcoholic package.

Share this post


Link to post
Share on other sites
3 hours ago, Eastern flygirl said:

Do you think they would sell her the package on the ship?

She would need to drink 6 -8 cocktails a day for the package to be breakeven.  You and your husband  together also get 6 cocktails on your sea pass card each night.  Sharing of voucher cocktails seems to be common among Diamonds.  Not sure if your O is Oasis or Ovation.  On our last few Oasis class cruises we have gone over the 3 drink limit with no bar tender or waiter telling us we are over the limit. 

Share this post


Link to post
Share on other sites
8 hours ago, Eastern flygirl said:

My husband and I are sailing on OAS, Feb 10, 2019.  We are flying our adult daughter from Ct. to join us to celebrate her birthday.  Both my husband and I are Diamond members and prime in the casino.  Having those bennefits, we do not need a beverage package.  RCL will not let us purchase the Deluxe Bev Package for our daughter without purchasing them for ourselves.  I understand RCl policy, and I talked to the Resolutions Dept, but they would not make the exception.  I am truly frustrated and wish to know if anyone has a suggestion.  

 

In your particular situation, I think that the best answer is for her to buy her drinks individually, either on her own "dime" or yours, if you wish.

 

Cheaper than one deluxe beverage package + two refreshment packages.  It may even be cheaper than one deluxe beverage package + two soda packages.

Share this post


Link to post
Share on other sites
9 hours ago, DirtyDawg said:

 

Nope. The blame comes back around to Royal for marketing itself to the demographic that cheats on drinks packages.

Nope, the blame falls squarely on those who cheat the system and it has nothing to do with demographics.

 

OP, it would probably cost less to just pay by drink as others have mentioned.

Edited by sparks1093

Share this post


Link to post
Share on other sites
7 hours ago, Host Clarea said:

You can give it a shot, but they best they would do for us was offer us the soda package for the guest that didn't want the alcoholic package.

Since my wife drinks and I do not. I was told I must buy the refreshment package. I even pointed out you can look at all of our past cruises and see that it was always the alcohol and soda packages purchased. Needless to say they were unmoved. I even called back a couple of times seeing if I can get an exception. The answer was the same  Royal Refreshment is the minimum  I could buy. Which I chose to do.

Yes I understand there are those who have a true exemption and are granted one but through my choice I will not try to scam the system and this is why the system was chsnged.

Share this post


Link to post
Share on other sites
10 hours ago, voyager70 said:

 

Why do you care??

 

The same reason you do...………….

Share this post


Link to post
Share on other sites
13 hours ago, mugtech said:

Put her in her own cabin, let her get double C & A points, she will be that much closer to diamond.

No, put one of the parents in a cabin solo to get to D+ faster and share the D drinks with DD.

Edited by Biker19

Share this post


Link to post
Share on other sites

Wait until you're on the ship...they seem to relax the rules a bit.  If that still doesn't work, she can buy anything she wants WITHOUT a "package".

Share this post


Link to post
Share on other sites
12 hours ago, matj2000 said:

Why are you sharing a cabin with your adult daughter??

 

Because cabins hold 4 people.  Family members share cabins all the time.  It is normal thing to do.  I can't think a single reason, why this would not be OK? Please explain.

 

As far as the packages.  The change in policy happened when the rules were not being followed.  The amount of theft, required the change to be made.  It was an unfortunate outcome of the sharing.  Once on the ship, and if you can show medical reasons, you can get away from buying packages.  When I say medical, I mean real medical that can show even drinking Soda is bad. 

 

For a young female, buying a la carte adult beverages, it would take a lot of beverages to max out the daily amounts.  Of course she could be one of the exemptions, that can drink 10 drinks without falling over, but if she isn't, than it shouldn't be a complaint or an issue.  Just give her the equal amount of cash, and see if she spends it out.

Share this post


Link to post
Share on other sites

It is reported the rules are in place because passengers would get one beverage package and share it with others.  So, RCCL had to make the change.  Lots of comments to share Diamond  Drinks!  :classic_mellow:    Info in some welcome letters ( recent Brilliance cruise)   specifically states that the drink vouchers may not be shared with family and friends.   For those who suggested sharing the D drinks, I hope you don't complain when the program  ends because of abuse. 

 

Sharing won't work If the daughter wants a drink during the day or a drink not offered to D's.

 

OP -.  Some ships offer a 10 drink card mid cruise.  It runs less than $100.  Perhaps your daughter can pay as she drinks for the first few days, and then if the drink card of offered, that might be a good solution.  Or,  take a look at putting your daughter ( just on paper)  in the cheapest inside cabin.  If you want her to share your cabin, she can still do so.

 

Hope if works out.

 

M

 

 

Share this post


Link to post
Share on other sites

Simple solution is to buy drinks individually. I don't believe it would end up costing a lot more. You might even save some money.

Share this post


Link to post
Share on other sites

Agree with everyone else that she should just purchase any drinks she wants.  Will most likely come out ahead anyway.  I believe for most passengers the deluxe package is not a cost saver but rather a convenience and also not seeing a bill each time they purchase a drink on the ship.


Dan

Share this post


Link to post
Share on other sites

Figure out the cost of the beverage package with gratuity for one person and then just pre pay your on board account that amount. There is a good chance that you will have a credit at the end of the trip.

Share this post


Link to post
Share on other sites

Even with the current pre-cruise discount, a Deluxe Beverage Package on Oasis (at least the January 27 cruise) comes out to ~$62/day (including the 18% gratuity). That's equivalent to ~10 beers/day; 4-5 foo-foo cocktails/day; or ~ 6-7 glasses of wine/day. If your daughter is not that heavy of a drinker, you're further ahead by just covering her bar tab a la carte.

Share this post


Link to post
Share on other sites
14 hours ago, matj2000 said:

Why are you sharing a cabin with your adult daughter??

I imagine because of cost.

 

On our Med cruise, I shared a cabin with my MIL and wife.  I took the pullman while they took the beds.  The reason was because of cost.  There wereactualy several sets of inlaws that we took the cruise with us.  There wasn't anyone to share a cabin with my MIL.  She is not a frequent cruiser so the double points would be worthless to her.  And I am not a C&A points chaser so the cost booking a cabin for just myself (and rearranging things once on the ship) wasn't worth it to get double points.

Share this post


Link to post
Share on other sites
14 hours ago, matj2000 said:

Why are you sharing a cabin with your adult daughter??

 

I am an adult and I share a cabin with my parents when we travel together to save on costs. Not sure why you care, or what bearing it has on your life.

Share this post


Link to post
Share on other sites

When the refreshment package is sold for $15-$17/ day there's possibly some value to get 2 refreshment packages in order that your daughter can get the drink package. But at $26-$29/day, that changes it up quite a bit.

 

But if you decide to just preorder the refreshment and beverage packages, you might talk to someone at guest services once you get onboard about canceling the refreshment packages. You may encounter more accommodation that way than you'll get on the phone in advance. At the worst, you could also then just cancel all 3 packages if they won't cancel the refreshment packages alone. At least that way you won't be subject to paying full on-board pricing for any of it should you be able to buy it just for her once onboard.

Share this post


Link to post
Share on other sites
25 minutes ago, dswallow said:

 At the worst, you could also then just cancel all 3 packages if they won't cancel the refreshment packages alone. 

The only issue there is that you'll get OBC, not a refund.

Share this post


Link to post
Share on other sites
15 hours ago, PhoenixCruiser said:

 

Nope same policy.  

 

Don't blame Royal. The blame goes the those who have cheated in the past.

 

Nope, the blame goes to Royal. They could have had their front line employees enforce the rules but instead choose a policy that raises even more revenue.

 

It's always the bottom line. Always.

Share this post


Link to post
Share on other sites
4 minutes ago, HBE4 said:

 

Nope, the blame goes to Royal. They could have had their front line employees enforce the rules but instead choose a policy that raises even more revenue.

 

It's always the bottom line. Always.

 

RCCL has been more and more trending towards Carnival's policies:  Pushing Non Refundable Deposits, All guests over 21 must purchase drink package if one does, ...

 

Pretty soon they will limit the drinks per day like Carnival.

 

...and I'm not liking this trend.  Better for them, worse for us.

Dan

Share this post


Link to post
Share on other sites
Just now, The Fun Researcher said:

 

RCCL has been more and more trending towards Carnival's policies:  Pushing Non Refundable Deposits, All guests in a stateroom over 21 must purchase drink package if one does, ...

 

Pretty soon they will limit the drinks per day like Carnival.

 

...and I'm not liking this trend.  Better for them, worse for us.

Dan

 

Share this post


Link to post
Share on other sites
5 minutes ago, HBE4 said:

 

Nope, the blame goes to Royal. They could have had their front line employees enforce the rules but instead choose a policy that raises even more revenue.

 

It's always the bottom line. Always.

Of course it's the bottom line, that is what business is all about. Again, this falls squarely on those who cheated the system making it worse for the rest of us. Same old song and dance.

Share this post


Link to post
Share on other sites
3 hours ago, The Fun Researcher said:

Agree with everyone else that she should just purchase any drinks she wants.  Will most likely come out ahead anyway.  I believe for most passengers the deluxe package is not a cost saver but rather a convenience and also not seeing a bill each time they purchase a drink on the ship.


Dan

 

 

Agree. I usually but the beverage package (unless there are a lot of port days) and almost always break even, or within $40 either way. F

 

For me, it's more about the convenience of getting what I want, when I want, where I want. And trying new drinks that I might not like so I won't feel bad tossing them away.

Share this post


Link to post
Share on other sites
1 minute ago, The Fun Researcher said:

 

RCCL has been more and more trending towards Carnival's policies:  Pushing Non Refundable Deposits, All guests over 21 must purchase drink package if one does, ...

 

Pretty soon they will limit the drinks per day like Carnival.

 

...and I'm not liking this trend.  Better for them, worse for us.

Dan

The drink packages are all about increasing revenue for the cruise line, they aren't about saving the customer money (although they are marketed that way).

Share this post


Link to post
Share on other sites
6 hours ago, sparks1093 said:

Nope, the blame falls squarely on those who cheat the system and it has nothing to do with demographics.

 

OP, it would probably cost less to just pay by drink as others have mentioned.

Agree, Well said

Edited by ONECRUISER

Share this post


Link to post
Share on other sites

I will be on Freedom next Sunday with my 15yr old.  What can we drink on board if we don't buy ay packages? Is only tap water available for free??

Share this post


Link to post
Share on other sites
4 minutes ago, sparks1093 said:

Of course it's the bottom line, that is what business is all about. Again, this falls squarely on those who cheated the system making it worse for the rest of us. Same old song and dance.

 

The first time I bought the deluxe drink package was before the rule change. My DW did not get the deluxe package since she is not a heavy drinker, choosing to pay as she goes. Great, we are following the rules, right?

 

By the third day, when we ordered drinks, the bartenders wouldn't even check her card to see if she had the package. They just have us 2 drinks and walked away knowing that I had the package. When she tried to show her card, they waved her off.  By the end of the cruise, she didn't even have to come with me. I was able to get 2 drinks with just me and my one card. (I always had my wife's card with me just in case).

 

Who am I to decline a free drink? Of course, I tipped accordingly!  This did not happen all the time, just the bars that we frequent: pool bar, schooner bar.

 

Bottom line is:  when pointing the finger of blame, make sure to include the employees that cheated the system to increase their tips as well.

 

 

Share this post


Link to post
Share on other sites
6 minutes ago, Bridgeman409 said:

I will be on Freedom next Sunday with my 15yr old.  What can we drink on board if we don't buy ay packages? Is only tap water available for free??

 

Coffee, tea, milk, and a fruity drink (think Koolaid) in the Windjammer. 

 

Dan

Share this post


Link to post
Share on other sites
6 minutes ago, sparks1093 said:

The drink packages are all about increasing revenue for the cruise line, they aren't about saving the customer money (although they are marketed that way).

True, but 30yrs ago they made a profit off price we paid for a Cabin. Now cabin is a lot cheaper, covers running the ship and Cruise line profit like with Airlines is made from the Extras we purchase

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Forum Jump
    • Categories
      • Victory Cruise Lines Sweepstakes - Enter now for a chance to win a free 9-night cruise on Victory II
      • Holiday Exchange - Jingle and Mingle 2018
      • Forum Assistance
      • New Cruisers
      • Community Contests
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Member Cruise Reviews
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×